Privacy Policy
Last updated: August 14, 2026
This policy describes how dianaoates.com collects, uses, and shares information.
Information we collect
Site usage. Our hosting provider automatically collects information about your visit, including browser, device, and network information, pages viewed, and links clicked. This information does not identify you by name.
Information you provide. When you submit our inquiry form, we collect the information requested in that form, including your name, email address, and the travel details needed to respond to your request and plan your trip. This may include information about other people traveling with you.
How we use it
We use this information to respond to your inquiry, plan and book your travel, and understand how visitors use our site. We do not use it for advertising, and we do not sell it.
Cookies
Cookies are small files a website stores on your device. This site uses two kinds.
Necessary cookies are always on and cannot be turned off:
crumb. Protects forms against cross-site request forgery. Lasts for your browsing session.
Test. Checks whether your browser accepts cookies. Lasts for your browsing session.
Analytics cookies provide basic visitor statistics. You can accept or decline these using the cookie banner:
ss_cid. Recognizes a unique visitor. Lasts 2 years.
ss_cvisit and ss_cvt. Track a single browsing session. Last 30 minutes.
ss_cvr and ss_cpvisit. Track visits over time. Last 2 years.
If you decline analytics cookies, the site works the same. You can clear or block cookies in your browser settings at any time.
This site does not use Google Analytics, advertising cookies, or tracking pixels.
Who we share it with
Squarespace, which hosts this site and stores form submissions on our behalf. Their privacy policy is at squarespace.com/privacy.
SmartFlyer, the agency we are affiliated with, in the course of arranging your travel.
Travel suppliers directly involved in your trip, such as hotels, airlines, and tour operators, limited to what they need to complete your booking.
We do not sell or trade your information.
How long we keep it
We retain your information for as long as you remain a client. You may request deletion at any time using the contact details below.
Your choices
You may request access to, correction of, or deletion of the information we hold about you. Contact us using the details below and we will respond within 5 business days. Depending on where you live, you may have additional rights under applicable privacy laws.
Children
This site is not directed at children, and we do not knowingly collect information directly from anyone under 13.
Security
This site uses an encrypted connection, and our hosting provider maintains security measures on the systems storing form submissions. No method of transmitting information over the internet is completely secure. Please do not send passport numbers, payment card details, or similar sensitive documents through the contact form.
Changes
If this policy changes, we will update the date above.